Wildfluence

Legal

Terms & Conditions

The terms governing use of this website and the services Wildfluence provides.

Last updated: May 2025

Plain-language summary: Using this website or contacting us does not create a contract — any engagement is agreed separately in writing. We own the content on this site. We do not guarantee specific campaign results, but we commit to honesty and accountability throughout. These Terms are governed by South African law.

1. About These Terms

These Terms and Conditions ('Terms') govern your use of the Wildfluence website at wildfluence.com ('the Website') and any services provided by Wildfluence to safari lodges, content creators, or other parties ('Services').

By using this Website or submitting an enquiry, you confirm that you have read and understood these Terms and agree to be bound by them. If you do not agree, please do not use this Website.

Wildfluence reserves the right to amend these Terms at any time. Continued use of the Website following any update constitutes acceptance of the revised Terms.

2. The Services

Wildfluence is a safari influencer management agency. We work with a selective group of premium African safari lodges and vetted content creators to design, manage, and report on influencer marketing campaigns. We act as an intermediary and campaign manager — we are not a marketing platform, a talent marketplace, or a booking agent.

Our Services include creator vetting and matching, campaign briefing and contracting, logistics coordination, content review management, and post-campaign performance reporting. The specific scope of Services for any engagement is agreed between Wildfluence and the relevant party in writing prior to commencement.

Wildfluence does not guarantee specific campaign outcomes, booking numbers, social media reach, or return on investment. We apply professional judgement and best practice, but all marketing activity carries inherent uncertainty. We commit to transparency, accountability, and honest reporting on all results.

3. Enquiries and the Contact Form

Submitting an enquiry through our contact form does not create a contractual relationship between you and Wildfluence. An enquiry is an expression of interest only. Any working relationship will be established through a separate written agreement.

By submitting an enquiry, you confirm that the information provided is accurate and that the enquiry is genuine. Wildfluence reserves the right to decline any enquiry at its sole discretion, without obligation to provide a reason.

We aim to respond to all enquiries within two business days. Response times are not guaranteed.

4. Intellectual Property

All content on this Website — including text, graphics, logos, icons, images, video, and design — is the property of Wildfluence or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, publicly display, or otherwise exploit any content from this Website without prior written permission from Wildfluence. Personal, non-commercial use of individual pages for the purpose of evaluating our services is permitted.

Creator content produced as part of a Wildfluence-managed campaign remains subject to the specific intellectual property provisions agreed in the relevant campaign contract. Nothing in these Terms transfers ownership of creator content to Wildfluence or to any lodge partner.

5. Confidentiality

Information shared with Wildfluence in the context of an enquiry or working relationship — including details about your property, business, pricing, audience data, or personal circumstances — is treated as confidential. We do not share this information with third parties except as required to deliver the Services or as required by law.

Equally, Wildfluence may share proprietary information with you in the course of a working relationship (including creator profiles, campaign strategies, or commercial terms). You agree to treat this information as confidential and not to use or disclose it outside the scope of the relevant engagement.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Wildfluence shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of this Website or our Services, including but not limited to loss of revenue, loss of bookings, reputational damage, or data loss.

Our total liability to you in connection with any claim arising out of or related to our Services shall not exceed the total fees paid by you to Wildfluence in the three months preceding the claim.

Nothing in these Terms excludes or limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.

7. Third-Party Links and Services

This Website may contain links to third-party websites or reference third-party services. These links are provided for convenience only. Wildfluence does not endorse, control, or accept responsibility for the content or practices of any third-party website or service.

Your use of any third-party website or service is at your own risk and subject to that party's own terms and privacy policy.

8. Acceptable Use

You agree not to use this Website in any way that is unlawful, harmful, or disruptive — including but not limited to: submitting false or misleading information, attempting to gain unauthorised access to any part of the Website, interfering with the Website's functionality, or using automated tools to scrape or harvest content.

Wildfluence reserves the right to restrict or terminate access to the Website for any user who breaches these Terms or who acts in a manner that Wildfluence reasonably considers harmful to the Website, its users, or its business.

9. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising out of or in connection with these Terms or your use of this Website shall be subject to the jurisdiction of the South African courts.

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

10. Contact

If you have any questions about these Terms, please contact us at info@wildfluence.com. We aim to respond to all legal enquiries within five business days.